Futurememories.com Website Review & Ratings + Future Memories Coupons
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Futurememories.com Website Review & Ratings + Future Memories Coupons

Future Memories: Products & Services

Future Memories sells unique and personalized gifts for any occasion so that customers can create lasting memories from special moments in their lives. The wide range of products that this company sell include:

There is a wide selection of products within each category and each item has a clear image and thorough description of the item. The price and any savings is clearly displayed for each item.

Future Memories: Company Background

Future Memories aims to provide their customers with a wide range of unique and personalized gifts .  The company was founded in 1994 by the company President, Steven Fischel, and has expanded and increased in success since that time.  Future Memories is the founding website for a larger group of internet companies that includes BrandsRetail.com, EatGourmet.com and PerfectWedding.com.  These subsidiary websites come under the umbrella of Future Memories Inc.  While Future Memories provides gifts for all occasions, some of the subsidiary companies provide gifts and novelty items in more specialized areas.

Future Memories: Customer Feedback & Reviews

Future Memories display their own testimonials so that customers can read the feedback that they have been given for both the products they sell and the service that they provide to their customers. The feedback that is displayed is predominantly very positive and shows that customers are pleased with both customer service and with the items that they have purchased. Two examples of comments about Future Memories are:

“Rating: Excellent - Comments: All aspects of this purchase were superbly handled. I was contacted personally to assure the papers being shipped were what I wanted. The follow-up from Future Memories to assure customer satisfaction is better than I've seen in any internet-oriented purchase that I've made. Future Memories goes way beyond retail in assuring that their customers have received exactly what they want. M.C. Texas.”

“Rating: Excellent - Comments: I was very pleased with this merchant- the gift I ordered arrived quickly in excellent condition, and I was updated on the shipping progress via e-mails. I would certainly recommend future memories to other customers. M.T. California.”

A wider search on the internet provides further customer reviews and feedback for this website which is less biased. This feedback is also on the whole very positive, although there are mixed reviews for customer service. Resellerratings.com gives this site an average rating of 3.5 out of 5 stars and there are a total of 39 reviews. Some examples of comments are:

"My experience was very good. I got my product very fast and easy and at a very good price. A pleasure to do business with."

"Fast delivery and very well packed! A bit pricey for not being assembled but nice. Was surprised comes unassembled. This should be noted for those who aren’t handy. Would love to see a size smaller."

"After receiving an extremely cheap looking and literally falling apart costume from these folks, I called their customer service. I was on hold for 39 minutes, after which the customer service representative hung up on me before I could get two sentences finished. No, I was not cursing or even yelling at the guy!"

 Webstatsdomain.com has also reviewed this website. They say the following:

“Futurememories.com is 15 years old, it is ranked 1,112,455 in the world (among the 30 million domains). This site is relatively popular among users in the United States. It gets 79.8% from United States. This site is estimated worth $3,395 USD. This site has a good Pagerank(3/10). It has 296 back links. It's good for SEO website. Futurememories.com has 23% SEO score.”

Future Memories: Business Credibility & Trustworthiness

Future Memories are not officially BBB accredited.  However, they have been given a rating of A+ by them.  This is based on the information that BBB has about the company, how Future Memories have resolved any complaints and the length of time that they have been in business.  Future Memories do not display any accreditations, awards or certificates on their site, nor do they have a page for any press releases or articles that have been written about them.  

Future Memories: Website Popularity & Google Ranking

Alexa.com estimate that Future Memories has a global rank of 1,129,853 and a US ranking of 226,724.  In the reputation section it states that there are 279 sites that link in to Future Memories.  Google PageRank have given Future Memories a page rank of 3/10.  Compete.com have given them a page rank of 137,728 and estimate their average unique visitors to be 11, 538 for May 2012.  When compared to four of its leading rivals, Compete.com have positioned Future Memories in first place with easy123art.com ranking fifth.

Future Memories: Social Media Presence

Future Memories have their own blog on the site that appears to be updated once or twice a month.  These are article style entries that recommend gift giving ideas for occasions throughout the year.  They also have their own Facebook page. This doesn’t have many entries and is not used to answer customer questions about Future Memories at the moment.  This page has 58 likes.  They also have a small following of 41 people on Twitter.  This has recently started to be more regularly updated than it has previously been.

Future Memories: Website Security & Safety

Future Memories is hosted by Yahoo! Store. They encrypt any information taken during the ordering and payment process to ensure your safety. Future Memories also promise not to pass on your information to any other third parties. Google Safebrowsing Diagnostics state that this site does not host malicious software and has not acted as an intermediary for the infection of other sites within the past 30 days. They also state that Future Memories is not currently listed as being suspicious. This means that Future Memories is most likely to be a safe and secure website to shop at.

Future Memories: Pricing & Packages

Future Memories offer a wide range of products that suit various budgets. Some examples of the pricing at Future Memories are as follows:

  • Personalized photo frames- there are 38 products available in this category and these are priced between $4.95 and $55.95.
  • Gourmet gift baskets- in this category there is a choice of 37 different gift baskets. The cheapest of these is $24.95, while the most expensive gift basket costs $114.95.
  • Handprint gifts- if you want to personalize a gift with a handprint, then there are 20 different gift choices in this section. These cost between 411.95 and $38.95.

It is also worth noting that many items are greatly discounted from their original or recommended retail price. There is also a clearance section on the website. Their prices are competitive within the market when compared t other sites that sell similar products. For example, photograph frames at Unique Photo are priced between $0.99 and $999.00, while gift baskets at Asher’s Chocolate are priced between $21.95 and $134.95.

Future Memories: Shipping Rates & Policies

Future Memories are happy to ship to customers outside of the US.  However, it is important to choose the international checkout option once you have added everything to your cart.  Personalized items cannot be shipped to PO boxes.  Customers from Alaska or Hawaii, and those with an APO address are asked to contact customer services for a shipping quote prior to completing their purchase.  Shipping costs are calculated during the checkout procedure.  Occasionally, additional charges may be applied due to the size or weight of the order.  In this case, Future Memories will contact the customer for authorization prior to shipping.

Future Memories: Payment Methods Accepted

Customers have a number of different payment options when they are purchasing items from Future Memories.  The site accept payments using Visa, American Express and Discover.  They also accept payments via PayPal.  If you select the ‘Mail in Check’ option at checkout, you can pay with a personal check or money order.  This option is only available to US citizens and will delay the delivery of the order because Future Memories do not ship until the money has cleared.  International customers can use international credit cards, PayPal or bank wire transfer to pay for gifts.  

Future Memories: Returns, Refunds & Exchange Policy

If you are not happy with your purchase for any reason, then you may return it within 30 days of receipt for a full refund.  However, they do not refund items by the manufacturer Berchet unless they are actually defective.  All items that are retuned that are not defective are subject to a restocking charge of 15%.  If any items are defective, then this must be reported within 5 days of receipt.  If you wish to return an item you must request authorization from Future Memories first.  Any costumes that are returned must be as new and in their original condition.  They do not accept returns of any costume that is bought during the month of October.

Future Memories: Product images & screenshots
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